Shipments, combined shipments and returns
1) Shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Fedex/DHL with tracking. If you prefer delivery by Extra Fedex/DHL with insurance, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Your package will be dispatched at your own risk, but special care is taken to protect your purchases. Boxes are amply sized and your items are well-protected. Any taxes and duties due for export are the responsibility of the customer.
2) Combined shipment
It is possible to make multiple purchases by paying ONLY ONE SHIPPING COST for the categories "Cartography", "Decorative prints" and "Photography" while for "Books" the cost varies depending on the weight and volume of the package and is calculated directly on our site. For all other categories it is always better to request a quote.
3) Returns
The return of goods is possible within 15 days of receiving pack and return shipping costs are always borne by the buyer.